The headquarter of Wowgiftmart.com is located in Hong Kong. With the help of the angel fund, we also set up a factory in Fujian Province of China with a dedicated made-to-order production line, with over 10 staff processing over 100 orders per day. All products will then be sent to Hong Kong office for double check and quality control before sending to post office for delivery.
We do believe that the made-to-order production line being located in China can help us save lots of labor cost and factory rental fees. That is why we can keep such low and competitive prices, with an average of 30% lower than those companies located in the United States and the United Kingdom. It makes no big difference in production and transit time at all. From the time we got our customer's order, the product can be produced, processed and sent to post office within 48 hours. It takes about 6-10 business days for shipment arrival.
We are proud that Wowgiftmart.com is a profitable company in the first year. Sales volume increased dramatically from the beginning of 2007.
Before launching the Wowgiftmart.com shopping site, we were experienced eBay sellers with years of selling experience since May, 2003. We served over 30,000 unique eBay buyers (70% of buyers are from the United States), with over 60,000 items sold, and 99.3% of positive feedbacks received showing customers satisfaction with our products, transit time and customer services.
We have plans to gradually switch most of our sales from eBay to our own shopping site in order to keep our price competitive. It is also easier for us to manage the overall operations while the sales keep increasing. However, we may still keep a small number of items in eBay as a way to prove our quality standard. To understand how we perform in serving our customers, click here to take a look at our last active eBay Store: eTime Hunter.
If you need to contact our Customer Service Team for any questions or help, please use below form. Normally you will get a response from us within 48 hours. Thanks.
Our Headquarter
Unit 11B, New World Industrial Center, Shatin Industrial Zone, Hong Kong
Tel: (852) 82342838